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FAQ

Home > Support > FAQ

Q1. Which application protocol does KingTeller ATM terminal support?

We support,
- NDC / NDC+ emulation.
- DDC emulation
- ISO 8583 emulation
- CEN/XFS


Q2. Which communication protocol does KingTeller ATM support?

- TCP/IP
- X.25
- SDLC/SNA or HDLC


Q3. Does KingTeller ATM support dial-up communication?How about wireless connection?

Yes, KingTeller ATMs support dial-up PSTN, ADSL, and GPRS / CDMA wireless communication mode.


Q4. How many cassettes do you support with the dispenser? Other capabilities of your dispenser?

Our ATM terminal supports maximum 4 cassettes for 4 different denominations based on different dispenser options. The maximum capacity for each cassette is 3000 notes. Please refer to the catalogs of our ATM models for details.


Q5. How about the security features of your ATM products?

Safe security
- UL 291 level 1 & CEN L
PIN security,
- EPP with DES / 3DES, PCI
Card Reader
- EMV 4.0
- Anti-skimming (optional)
- Anti-fishing (optional)
- Card return on power failure


Q6. What optional features are for KingTeller ATM?

- DVR surveilliance system
- RFID Card reader
- Barcode Reader
- Smart UPS
- Thermostat Controller
- 12.1" color LCD operator panel
- Touch Screen
- Invoice Printer